My own experience of using high street agents combined with the stories that friends and family would tell me convinced me that there was an opportunity to provide the kind of letting service that I would want for myself. By that I mean operating as a lettings agent who is driven by a desire to provide a top class service to both landlords AND tenants, a strong belief that being ethical is important in a world that can often appear unfair and unscrupulous and most importantly, a personal ambition to play a key role in providing lovely, safe homes for people to live in. As they say, if you want something done properly, do it yourself so I launched The Ethical Landlady.
I now manage a number of properties predominantly in south London, ranging from 1 bedroom flats to 5 bedroom houses. I ensure that both the landlord and the tenants receive the same quality of service irrespective of the size and the rental value. I have an excellent network of local tradespeople and will only work with people who I can personally vouch for and whose work I know to be of a high standard and fairly priced. I personally handle the entire process of marketing a new property, doing viewings and the subsequent contractual arrangements necessary once a tenant has been identified.